Terms of Service

Last Updated: August 7, 2026

Overview

This website is operated by STOREVIA LIMITED under the store name StableWise. Throughout this website, the terms “StableWise,” “we,” “us,” and “our” refer to STOREVIA LIMITED.

StableWise provides this website, including its content, products, shopping features, customer-support services, and other functionality made available through https://stablewise.us, collectively referred to as the “Service.”

These Terms of Service govern your access to and use of the Service and your purchase of products from StableWise. These Terms apply to visitors, customers, purchasers, and other users of the website.

By accessing the website, creating an account, submitting information, or placing an order, you agree to these Terms of Service and the policies incorporated into them by reference. If you do not agree, you should not access or use the Service.

Nothing in these Terms excludes, restricts, or modifies any consumer right, warranty, remedy, or liability that cannot lawfully be excluded, restricted, or modified.

1. Business Information

StableWise is operated by:

STOREVIA LIMITED
Unit 809, 8/F, Brill Plaza
84 To Kwa Wan Road
To Kwa Wan, Hong Kong

Store Name: StableWise

Website: https://stablewise.us

Email: gtdkoteenoyr44@gmail.com

Phone: +1 (936) 260-5549

StableWise is an online-only retail store. The business address above is not a public retail store, customer pickup point, or merchandise return address unless we expressly confirm otherwise in writing.

2. Acceptance of These Terms

By using the Service, you represent that:

• You have read and understood these Terms.
• You have the legal capacity to enter into a binding agreement.
• Information you provide is accurate and complete.
• You will comply with applicable laws and these Terms.

If you use the Service on behalf of a company, farm, stable, ranch, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms.

3. Age Requirements

You must be at least the age of legal majority in your jurisdiction to place an order or create a customer account.

A minor may use the website only under the supervision of a parent or legal guardian who accepts responsibility for the minor’s activity.

Products that require adult judgment, installation, handling, or supervision must not be purchased or used independently by a minor.

4. Online Store Terms

You may use the Service and products purchased from StableWise only for lawful purposes.

You must not use the website, products, or services:

• In violation of applicable law
• To harm an animal or person
• For an illegal or unauthorized activity
• To interfere with the website’s operation or security
• To submit false, fraudulent, or misleading information
• To infringe another person’s rights
• To resell counterfeit, altered, or misrepresented products
• In a manner contrary to product instructions or safety warnings

We may restrict or terminate access when we reasonably believe these Terms have been materially violated.

5. Account Information and Security

You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

You agree to:

• Provide accurate and current information
• Update information when it changes
• Use a secure password
• Notify us promptly of suspected unauthorized access
• Avoid sharing account credentials with unauthorized persons

StableWise is not responsible for loss resulting from your failure to protect your credentials, except to the extent such responsibility cannot lawfully be excluded.

We may suspend or restrict an account when reasonably necessary to investigate fraud, misuse, security issues, chargebacks, or violations of these Terms.

6. Product Scope

StableWise sells supplies and accessories intended for:

• Horses
• Sheep
• Goats

Products offered through StableWise are not represented as suitable for every animal, breed, size, age, condition, environment, or intended use.

Unless clearly stated on a product page, products are not intended for cattle, pigs, poultry, household pets, wildlife, or other animal categories.

Customers are responsible for reviewing the product description and determining whether a product is appropriate for their animal and intended application.

7. Product Information

We make reasonable efforts to present accurate product descriptions, specifications, photographs, measurements, materials, compatibility information, included components, and safety information.

However:

• Colors may vary because of lighting, photography, production batches, and screen settings.
• Measurements may include reasonable manufacturing tolerances.
• Packaging and minor design details may change.
• Product photographs may include display items or accessories not included in the purchase.
• Manufacturer or supplier information may be updated without immediate notice.
• Handmade, natural, leather, wood, textile, or similarly variable materials may differ slightly between units.

Please review the complete product page before purchasing. If a particular measurement, feature, material, capacity, or compatibility requirement is important, contact us before ordering.

We do not intend to exclude responsibility for materially false or misleading product information.

8. Animal Size, Fit, and Compatibility

Customers are responsible for measuring the animal and reviewing product dimensions, adjustment ranges, load ratings, intended species, age recommendations, and installation requirements before purchase.

Breed or weight descriptions are general references and do not guarantee fit. Two animals of the same breed or approximate weight may require different products because of differences in body shape, age, behavior, health, coat, horns, hooves, or intended use.

Before using a product:

• Inspect it for damage or missing components.
• Confirm that it is correctly sized and adjusted.
• Follow all supplied instructions and warnings.
• Supervise the animal during initial use.
• Stop using it if it causes distress, rubbing, restriction, injury, or unsafe behavior.
• Replace products showing excessive wear, corrosion, cracking, fraying, deformation, or structural damage.

StableWise is not responsible for an incorrect size or compatibility selection made despite accurate product information, except where applicable law provides otherwise.

9. Animal Behavior and Product Damage

Animals may chew, kick, pull, rub, bite, trample, soil, or otherwise damage products. No product should be assumed to be indestructible unless expressly described that way with clearly stated limitations.

Normal wear, animal-related damage, misuse, improper installation, unsuitable product selection, inadequate supervision, or failure to inspect and maintain a product may not constitute a manufacturing defect.

Customers should regularly inspect products used around animals and discontinue use when damage could create an entanglement, choking, cutting, escape, ingestion, impact, or other safety hazard.

10. No Veterinary or Professional Advice

The website, product descriptions, blog content, guides, customer-support responses, and other StableWise materials are provided for general informational and shopping-assistance purposes only.

They are not substitutes for:

• Veterinary diagnosis or treatment
• Nutritional advice
• Farriery services
• Professional animal training
• Agricultural, structural, electrical, or installation advice
• Advice from another appropriately qualified or licensed professional

StableWise does not diagnose animal conditions, prescribe treatment, or provide emergency services.

If an animal is injured, ill, in distress, or experiencing a suspected emergency, contact a qualified veterinarian or appropriate emergency professional immediately.

Do not delay obtaining professional assistance because of information found on the StableWise website.

11. Orders and Contract Formation

Submitting an order is an offer to purchase the selected products under these Terms.

An automated order confirmation acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted.

An order is generally accepted when it enters fulfillment or is shipped, subject to:

• Payment authorization
• Product availability
• Address verification
• Fraud and security review
• Shipping restrictions
• Pricing and product-information verification
• Applicable legal requirements

We may contact you for additional reasonable information before accepting or fulfilling an order.

12. Right to Refuse or Cancel Orders

StableWise may refuse, limit, or cancel an order when reasonably necessary, including when:

• A product is unavailable
• Pricing or product information contains a material error
• Payment cannot be authorized
• Fraud or unauthorized activity is suspected
• The shipping address is incomplete, invalid, or unsupported
• The product cannot lawfully or practically be delivered
• The order appears intended for unauthorized resale
• Unusual order quantities create an inventory or security concern
• The order violates these Terms
• Fulfillment is prevented by circumstances beyond our reasonable control

We will not refuse service for an unlawful discriminatory reason.

If we cancel an order after payment has been collected, we will issue the appropriate refund to the original payment method.

13. Customer Cancellation Requests

Customers should contact us as soon as possible to request cancellation.

Cancellation is not guaranteed because orders may enter processing shortly after purchase. We may be unable to cancel an order after it has been transferred to a supplier or warehouse, packed, processed, or shipped.

If the order has already shipped, you may request a return after delivery in accordance with our Return & Refund Policy.

Nothing in this section limits cancellation or refund rights that cannot legally be waived, including rights that may apply to an unshipped or materially delayed order.

14. Prices and Currency

Prices are shown in the currency displayed on the website or during checkout.

We may change prices at any time before an order is placed. A price change does not normally affect an order already accepted, except where there is an obvious or material pricing error and applicable law permits correction.

Product prices may exclude:

• Shipping charges
• Sales, use, value-added, or similar taxes
• Customs duties
• Import charges
• Brokerage fees
• Optional services

Applicable amounts will be displayed during checkout when collected by StableWise. Government, customs, carrier, or financial-institution charges outside our control may be assessed separately.

15. Pricing and Listing Errors

Despite reasonable efforts, the website may occasionally contain typographical errors, incorrect prices, inaccurate discounts, incomplete descriptions, inventory errors, or other mistakes.

If an error affects your order, we may:

• Correct the information
• Contact you for instructions
• Offer the product at the correct price
• Cancel and refund the affected product or order

We will not charge a higher corrected price without informing you and obtaining any consent required by applicable law.

16. Promotions, Discounts, and Discount Codes

Promotions and discount codes are subject to any specific conditions presented with the offer.

Unless otherwise stated:

• Promotions cannot be combined.
• Discounts have no cash value.
• Discounts do not apply to previous purchases.
• A code may be limited by product, customer, date, quantity, or location.
• Promotional availability may end when the stated period or inventory limit expires.
• Shipping charges, taxes, and duties may not qualify for the discount.

We may cancel or correct a promotion affected by fraud, misuse, technical error, or materially incorrect information, subject to applicable law.

17. Payments

You agree to provide valid and authorized payment information.

By submitting payment information, you represent that:

• You are authorized to use the selected payment method.
• The billing information is accurate.
• You authorize the applicable charge, including disclosed shipping and taxes.

Payment processing may be performed by third-party payment providers. StableWise does not necessarily receive or store complete payment card information.

Payment authorization does not guarantee order acceptance or shipment.

18. Fraud Prevention and Verification

To protect customers and the store, we may use reasonable fraud-prevention and order-verification measures.

We may request confirmation of:

• Customer identity
• Billing or delivery information
• Payment authorization
• Order details
• Relationship to the intended recipient

Do not send a complete payment card number, account password, or online banking credentials by email or telephone.

We may delay, restrict, or cancel an order when verification cannot reasonably be completed or when evidence indicates fraud or unauthorized activity.

19. Shipping and Delivery

Orders are subject to our Shipping & Delivery Policy, which forms part of these Terms.

Processing and delivery dates are estimates unless a guaranteed service is expressly stated.

Customers are responsible for:

• Providing an accurate and deliverable address
• Monitoring tracking information
• Arranging access to a safe delivery location
• Paying applicable import charges
• Providing information reasonably required by a carrier or customs authority

If we cannot ship within the time stated for an order, we will provide the notice and options required by applicable law.

20. Returns, Refunds, and Exchanges

Returns, refunds, replacements, and exchanges are governed by our Return & Refund Policy, which forms part of these Terms.

Customers must obtain return authorization before sending merchandise.

The business address listed in these Terms is not a return address unless StableWise expressly confirms otherwise in writing.

Nothing in our policies limits any non-waivable right or remedy available under applicable consumer-protection law.

21. Product Inspection and Safe Use

You should inspect each product before assembly, installation, or use.

Do not use a product that appears:

• Damaged
• Cracked
• Frayed
• Corroded
• Deformed
• Incomplete
• Improperly assembled
• Unsuitable for the animal
• Inconsistent with the product description
• Otherwise unsafe

Customers must follow all manufacturer or supplier instructions, warnings, weight limits, size limits, maintenance requirements, and replacement recommendations.

Product installation should be performed by a competent person. Products requiring specialized structural, electrical, mechanical, fencing, towing, or agricultural knowledge should be installed or reviewed by an appropriately qualified professional.

22. Product Modifications and Repairs

Unauthorized modification, repair, alteration, cutting, drilling, welding, rewiring, substitution of parts, or use outside stated specifications may damage a product and create safety risks.

StableWise is not responsible for loss caused by unauthorized alterations or repairs, except where applicable law provides otherwise.

Do not continue using a product after discovering a defect or unsafe condition. Contact us for assistance and preserve the product and evidence needed to review the issue.

23. Product Availability

Products may have limited availability and may be discontinued or become unavailable without notice.

Adding a product to a cart does not reserve inventory. Product availability is not guaranteed until an order is accepted and fulfilled.

We may impose reasonable purchase limits and may cancel quantities that exceed available inventory or indicate unauthorized resale or misuse.

If an unavailable product has been paid for, we will provide an appropriate refund.

24. Third-Party Products and Fulfillment

Products may be manufactured, stored, fulfilled, or delivered with the assistance of third-party manufacturers, suppliers, warehouses, payment processors, and logistics providers.

References to third parties do not necessarily imply sponsorship, endorsement, partnership, or agency.

StableWise remains responsible for its own obligations as the seller to the extent required by applicable law. Nothing in this section removes consumer rights that cannot lawfully be waived.

25. Reviews, Comments, and User Submissions

If you submit a review, photograph, comment, suggestion, or other content to StableWise, you represent that:

• You created it or have permission to submit it.
• It is truthful and based on genuine experience where represented as a review.
• It does not infringe another person’s rights.
• It does not contain unlawful, abusive, threatening, defamatory, deceptive, or harmful material.
• It does not contain malware or malicious code.
• It does not disclose another person’s private information without permission.

You retain ownership of your content. By submitting content for publication, you grant StableWise a non-exclusive, worldwide, royalty-free license to store, reproduce, format, display, and use that content in connection with operating and promoting the Service, subject to applicable law and our Privacy Policy.

We may moderate or remove content that violates these Terms, but we are not obligated to publish every submission.

We will not knowingly present a fabricated endorsement as a genuine customer review.

26. Intellectual Property

The website and its original content, including the StableWise name, design, layout, text, graphics, logos, icons, photographs, compilations, and software, are owned by or licensed to STOREVIA LIMITED and are protected by applicable intellectual-property laws.

You may use the website for personal, lawful, non-commercial shopping purposes.

Without prior written permission, you must not:

• Copy or reproduce substantial website content
• Republish product descriptions or images
• Use automated tools to scrape or extract website content
• Create derivative commercial materials
• Remove copyright, trademark, or ownership notices
• Use StableWise branding in a misleading manner
• Suggest sponsorship, endorsement, or affiliation that does not exist

Rights in third-party brands, product names, images, and content remain with their respective owners.

27. Copyright and Intellectual-Property Complaints

If you believe content on the website infringes your copyright or other intellectual-property rights, contact:

Email: gtdkoteenoyr44@gmail.com

Include:

• Identification of the protected work
• Identification and location of the allegedly infringing content
• Your contact information
• A statement explaining your rights and the basis of the complaint
• Any documentation reasonably necessary to evaluate the request

We may remove or restrict content while reviewing a credible complaint.

28. Prohibited Uses

You must not:

• Use the Service for unlawful, fraudulent, or deceptive purposes
• Submit false order, payment, identity, or delivery information
• Attempt unauthorized access to accounts, systems, or data
• Introduce malware, viruses, or harmful code
• Probe or bypass security features
• Interfere with website performance
• Scrape, crawl, harvest, or extract data without authorization
• Impersonate another person or organization
• Infringe intellectual-property, privacy, or other legal rights
• Harass or threaten customers, personnel, or other persons
• Manipulate reviews, promotions, refunds, deliveries, or payment disputes
• Use products to injure or mistreat an animal or person
• Use the Service in violation of sanctions, export controls, or other applicable restrictions

We may investigate suspected violations and cooperate with lawful requests from authorities.

29. Third-Party Links and Services

The website may include links to third-party websites or services.

StableWise does not control and is not responsible for third-party content, availability, security, privacy practices, or terms.

A link does not necessarily mean that StableWise endorses the third party.

You should review the third party’s terms and privacy policy before using its service or providing information.

30. Website Availability and Changes

We may update, suspend, restrict, or discontinue all or part of the Service when reasonably necessary for maintenance, security, operational, legal, or commercial reasons.

We do not guarantee that the website will always be uninterrupted, error-free, secure, or available in every location.

Where reasonably possible, we will attempt to avoid unnecessary disruption to accepted orders and existing legal obligations.

31. Accuracy and Timeliness of General Information

General information provided on the website may change and should not be the sole basis for a medical, veterinary, legal, financial, structural, agricultural, or other professional decision.

Historical content may be provided for reference and may no longer be current.

This section does not permit StableWise to make materially false or misleading representations about products, prices, orders, or customer rights.

32. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and general informational content are provided on an “as available” basis.

We do not guarantee that:

• The website will always be uninterrupted or error-free.
• Every product will be suitable for every animal or purpose.
• General content will meet a particular customer’s needs.
• Website defects will always be corrected immediately.
• Third-party services will remain available.

Products may also be covered by express warranties provided on the product page or by the manufacturer.

Nothing in these Terms excludes any implied warranty, statutory guarantee, or consumer remedy that cannot lawfully be excluded.

33. Limitation of Liability

To the fullest extent permitted by applicable law, STOREVIA LIMITED and StableWise will not be liable for indirect, incidental, special, exemplary, or consequential loss arising from use of the website or products, including loss of profits, revenue, business opportunity, data, or goodwill, where such loss was not reasonably foreseeable or where exclusion is legally permitted.

Where liability may lawfully be limited, our aggregate liability arising from a particular product or order will not exceed the amount paid for that product or order.

These limitations do not apply to the extent prohibited by law and do not exclude or restrict liability for:

• Fraud or fraudulent misrepresentation
• Willful misconduct
• Gross negligence where it cannot be excluded
• Death or personal injury caused by negligence where liability cannot be excluded
• Breach of non-waivable consumer rights
• Any other liability that applicable law does not permit us to exclude or limit

34. Customer Responsibility and Indemnification

You are responsible for loss reasonably caused by your unlawful use of the Service, intentional misconduct, fraud, infringement of another person’s rights, or material violation of these Terms.

To the extent permitted by law, you agree to reimburse STOREVIA LIMITED for reasonable loss, liability, and expense resulting directly from such conduct.

This section does not require a consumer to indemnify StableWise for StableWise’s own negligence, unlawful conduct, or breach of these Terms.

35. Events Beyond Reasonable Control

We are not responsible for delay or failure caused by events beyond our reasonable control, including:

• Natural disasters
• Severe weather
• Epidemics or public-health emergencies
• War, civil unrest, or terrorism
• Government restrictions
• Customs action
• Labor or transportation disruptions
• Carrier or infrastructure failures
• Power, network, or systems outages
• Supplier or warehouse disruption outside our reasonable control

This section does not eliminate any notice, refund, or other obligation that cannot legally be excluded.

36. Privacy and Personal Information

Our collection, use, storage, and disclosure of personal information are governed by our Privacy Policy.

By using the Service, you acknowledge that information may be processed by service providers involved in:

• Website hosting
• Payment processing
• Fraud prevention
• Order fulfillment
• Shipping
• Customer support
• Analytics and marketing

Please review the Privacy Policy for additional information about personal data and available choices.

37. Electronic Communications

By placing an order or contacting us electronically, you consent to receive order-related communications in electronic form, including:

• Order confirmations
• Payment notices
• Shipping and delivery updates
• Customer-support responses
• Policy or account notices

Transactional communications are not promotional marketing messages and may be necessary to complete or support your order.

Marketing communications will be handled in accordance with applicable law and the choices described in our Privacy Policy.

38. Suspension and Termination

We may suspend or terminate access to the Service when reasonably necessary because of:

• Material violation of these Terms
• Fraud or unauthorized activity
• Security risk
• Abuse of return, refund, review, or payment processes
• Threats or unlawful conduct
• A legal or regulatory requirement

Termination does not affect rights, payment obligations, refunds, or liabilities that arose before termination.

Provisions that by their nature should continue after termination will remain effective.

39. Governing Law

These Terms and transactions with StableWise are generally governed by the laws of Hong Kong, without regard to conflict-of-law principles.

However, this choice of law does not deprive a consumer of mandatory protections provided by the law of the consumer’s usual place of residence when those protections cannot lawfully be waived by agreement.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to the extent its exclusion is legally permitted.

40. Dispute Resolution and Jurisdiction

Please contact us first so we have a reasonable opportunity to address a concern:

Email: gtdkoteenoyr44@gmail.com

If a dispute cannot be resolved informally, it may be brought before a court with lawful jurisdiction.

To the extent legally permitted, the courts of Hong Kong will have non-exclusive jurisdiction over disputes arising from these Terms.

Nothing in this section prevents a consumer from bringing a claim in another court, agency, or forum when that right is provided by mandatory applicable law. These Terms do not require binding arbitration or waive a consumer’s right to participate in a class action where such a waiver would require separate legally compliant consent.

41. Severability

If any provision of these Terms is held invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue in effect.

42. No Waiver

If we do not immediately enforce a provision of these Terms, that does not waive our right to enforce it later.

A waiver is effective only when clearly confirmed by StableWise in writing.

43. Assignment

You may not transfer your rights or obligations under these Terms without our prior written consent.

We may transfer our rights and obligations as part of a merger, reorganization, sale, business transfer, or transfer to an affiliated entity, provided that doing so does not unlawfully reduce your rights.

44. Entire Agreement

These Terms, together with the policies and order-specific terms referenced on the website, constitute the agreement between you and StableWise concerning the Service and your purchase.

They replace prior communications concerning the same subject, except for any express written commitment provided for a particular order.

Headings are included for convenience and do not limit the meaning of any provision.

45. Changes to These Terms

We may update these Terms to reflect changes in the Service, products, operations, or legal requirements.

The version in effect when an order was placed will generally govern that order unless a later version provides more favorable terms or applicable law requires otherwise.

Material changes will apply prospectively unless otherwise permitted by law.

The “Last Updated” date at the top identifies the current version.

46. Contact Information

Questions about these Terms of Service may be directed to:

StableWise
Website: https://stablewise.us
Email: gtdkoteenoyr44@gmail.com
Phone: +1 (936) 260-5549

Business Operator:

STOREVIA LIMITED
Unit 809, 8/F, Brill Plaza
84 To Kwa Wan Road
To Kwa Wan, Hong Kong

The address above is for business and legal correspondence. It is not a merchandise return address or public customer-service location unless expressly confirmed otherwise in writing.