Legal Notice

Last Updated: August 7, 2026

This Legal Notice applies to the StableWise website located at https://stablewise.us and to information, products, and services made available through our online store.

Please read this Legal Notice together with our Terms of Service, Privacy Policy, Shipping & Delivery Policy, Return & Refund Policy, and other policies published on the website.

This Legal Notice provides important business, product, safety, intellectual-property, and liability information. It does not exclude or restrict any consumer right or remedy that cannot lawfully be excluded or restricted.

1. Store and Business Information

Store Name: StableWise

Website: https://stablewise.us

Business Type: Online Retail Store

Product Focus: Supplies and accessories for horses, sheep, and goats

Business Operator: STOREVIA LIMITED

Customer Support Email: gtdkoteenoyr44@gmail.com

Customer Support Phone: +1 (936) 260-5549

Business Address:

STOREVIA LIMITED
Unit 809, 8/F, Brill Plaza
84 To Kwa Wan Road
To Kwa Wan, Hong Kong

StableWise is an online-only retail store. The business address above is provided for business and legal correspondence. It is not a public retail store, showroom, customer pickup location, veterinary facility, or general merchandise return address.

Do not send products or returns to this address unless StableWise expressly authorizes the return and confirms the applicable address in writing.

2. Store Scope

StableWise offers products intended for horses, sheep, and goats.

Unless a product page expressly states otherwise, products offered through StableWise should not be assumed to be designed for cattle, pigs, poultry, household pets, wildlife, or other animal categories.

The availability of a product on our website does not mean that it is appropriate for every animal, breed, age, size, health condition, environment, or intended use.

Customers are responsible for reviewing the complete product description, specifications, measurements, warnings, materials, adjustment ranges, and intended species before purchasing or using a product.

3. Product Information Notice

We make reasonable efforts to provide accurate and current:

• Product descriptions
• Images
• Dimensions
• Materials
• Colors
• Sizes
• Adjustment ranges
• Intended uses
• Compatibility information
• Included components
• Availability information
• Safety instructions and warnings

However, minor variations may occur because of:

• Manufacturer or supplier updates
• Production batches
• Measurement methods
• Natural material variations
• Photography and lighting
• Screen and device settings
• Packaging changes
• Reasonable manufacturing tolerances

Product photographs may show animals, equipment, decorative objects, installation examples, or accessories that are not included with the product. The product description and package-content information should be reviewed to determine what is included.

If a particular specification is important to your purchase, contact us before ordering.

Nothing in this section permits StableWise to provide materially false, deceptive, or misleading product information.

4. Animal Fit and Compatibility Notice

Animal size and product fit may vary significantly, even among animals of the same species, breed, approximate weight, or age.

Before purchasing, customers should consider:

• The animal’s measurements
• Breed and body shape
• Age and growth
• Coat or wool thickness
• Horns, hooves, and other physical characteristics
• Health and mobility
• Temperament and behavior
• Product adjustment range
• Intended environment and use
• Applicable weight or capacity limits

Breed names and approximate weight ranges are general guides and do not guarantee fit.

If a product is unsuitable because the customer selected an incorrect size, variation, species, or application despite accurate product information, return shipping costs may be the customer’s responsibility under our Return & Refund Policy.

5. Inspection Before Use

Inspect every product before assembly, installation, or use.

Do not use a product that appears:

• Damaged
• Cracked
• Torn
• Frayed
• Corroded
• Deformed
• Incomplete
• Incorrectly assembled
• Improperly adjusted
• Unsuitable for the animal
• Otherwise unsafe

Confirm that all fasteners, straps, buckles, clips, connectors, gates, fittings, and other components are secure before each use.

Products used around animals should be inspected regularly and replaced when wear or damage could create a risk of escape, entanglement, choking, cutting, ingestion, impact, or other injury.

6. Animal Behavior Notice

Animals may behave unpredictably and may chew, kick, bite, pull, rub, trample, soil, or otherwise damage products.

No product should be treated as indestructible unless the product description expressly states otherwise and identifies the applicable limitations.

StableWise does not guarantee that a product will prevent every escape, injury, accident, or instance of animal-related damage.

Customers are responsible for:

• Selecting an appropriate product
• Providing suitable supervision
• Monitoring the animal during initial use
• Maintaining the product
• Discontinuing use when damage or unsafe behavior occurs
• Seeking professional assistance when appropriate

Normal wear, animal-related damage, misuse, neglect, improper adjustment, or inadequate maintenance may not constitute a manufacturing defect.

7. Installation, Assembly, and Use Notice

Some products may require assembly, installation, mounting, adjustment, anchoring, electrical connection, structural support, or specialized knowledge.

Customers must follow:

• Product instructions
• Safety warnings
• Manufacturer guidance
• Weight and capacity limits
• Maintenance requirements
• Applicable laws and local regulations

Products requiring structural, electrical, mechanical, fencing, agricultural, towing, or other specialized installation should be installed or reviewed by a competent and appropriately qualified person.

StableWise is not responsible for loss caused by improper installation, unauthorized modification, use outside stated specifications, or failure to follow instructions, except where liability cannot lawfully be excluded.

8. No Veterinary or Professional Advice

Information provided through the StableWise website, product descriptions, blog articles, guides, emails, and customer-support communications is intended only for general product information and shopping assistance.

It is not:

• Veterinary advice
• Medical diagnosis or treatment
• Nutritional advice
• Farriery advice
• Professional animal-training advice
• Agricultural or structural advice
• Electrical or mechanical advice
• Legal or regulatory advice

StableWise does not diagnose animal conditions, prescribe treatment, recommend emergency care, or replace advice from a qualified professional.

If an animal is injured, ill, in distress, or experiencing a suspected emergency, contact a qualified veterinarian or appropriate emergency professional immediately.

Do not delay obtaining professional assistance because of information provided by StableWise.

9. Consumable, Health, and Hygiene Products

If StableWise offers consumable, nutritional, grooming, health-related, or hygiene-sensitive products, customers must review all ingredients, warnings, expiration information, storage requirements, dosage instructions, and manufacturer guidance before use.

Consult a qualified veterinarian before using a supplement, health-related product, or ingestible item if the animal:

• Has an existing medical condition
• Is pregnant or nursing
• Is receiving medication
• Has a known allergy or sensitivity
• Is very young or elderly
• Experiences an adverse reaction

Discontinue use and seek appropriate professional assistance if an animal shows signs of illness, distress, allergy, or another adverse reaction.

StableWise does not manufacture or prescribe veterinary medicine unless explicitly stated and legally authorized.

10. Product Modifications and Unauthorized Repairs

Cutting, drilling, welding, rewiring, altering, repairing, substituting parts, or using a product outside its stated purpose may create safety risks.

StableWise is not responsible for damage or injury resulting from an unauthorized modification or repair, except where applicable law provides otherwise.

If a product appears defective, discontinue use and contact StableWise before attempting a repair, modification, disposal, or return.

11. Pricing and Availability

Product prices, promotions, discounts, inventory, and shipping options may change before an order is placed.

Product availability is not guaranteed merely because an item appears on the website or has been placed in a shopping cart.

We may correct:

• Typographical errors
• Incorrect prices
• Inaccurate discount information
• Inventory errors
• Incomplete descriptions
• Technical or system errors

If a material error affects an order, we may contact the customer, offer the correct information or price, or cancel and refund the affected item when permitted by law.

We will not charge a higher corrected price without informing the customer and obtaining any consent required by applicable law.

12. Orders and Cancellations

An automated order confirmation means that we received an order. It does not necessarily constitute final acceptance or guarantee shipment.

Orders remain subject to:

• Payment authorization
• Product availability
• Address verification
• Fraud-prevention review
• Shipping restrictions
• Legal and regulatory requirements
• Product and pricing verification

We may reasonably decline or cancel an order affected by unavailable inventory, payment failure, fraud concerns, shipping restrictions, material errors, or other lawful operational reasons.

If we cancel an order after collecting payment, we will issue the appropriate refund to the original payment method.

Customer cancellation requests are not guaranteed after processing or fulfillment has begun. Additional terms are provided in our Terms of Service and Return & Refund Policy.

13. Shipping and Delivery Notice

Processing and delivery times are estimates unless a guaranteed delivery service is expressly stated for a particular order.

Delivery may be affected by:

• Carrier delays
• Weather
• Natural disasters
• Seasonal demand
• Rural or restricted access
• Customs inspections
• Incorrect addresses
• Failed delivery attempts
• Transportation disruptions
• Events outside our reasonable control

If an order cannot be shipped within the stated time, StableWise will provide notice and available options as required by applicable law.

For complete information, review our Shipping & Delivery Policy.

14. Rural, Farm, and Stable Deliveries

Customers requesting delivery to a farm, ranch, stable, barn, rural property, or other restricted location must provide a complete and deliverable address.

A carrier may refuse to:

• Enter private property
• Open a gate
• Travel on an unsafe or unpaved road
• Enter an animal enclosure
• Deliver near unsecured animals
• Leave a package in an unsafe location

Customers should keep animals secured and ensure that the delivery location is reasonably safe and accessible.

Standard shipping does not include assembly, installation, unpacking, placement, or removal of existing equipment unless expressly stated.

15. Returns and Refunds

Returns, refunds, replacements, exchanges, cancellations, and claims for damaged, incorrect, incomplete, or defective products are governed by our Return & Refund Policy.

Customers must:

• Contact StableWise within the applicable period
• Obtain return authorization
• Follow the provided return instructions
• Provide requested order and product information
• Preserve relevant packaging and evidence

The StableWise business address is not a return address unless expressly confirmed in writing.

16. Third-Party Manufacturers and Suppliers

Products may be manufactured, packaged, stored, or fulfilled by third-party manufacturers, suppliers, and warehouses.

StableWise may rely on information supplied by these parties when preparing product listings. We make reasonable efforts to review and present information accurately but cannot guarantee that a third party will never change packaging, specifications, or minor design details.

StableWise remains responsible for its own obligations as the seller to the extent required by applicable law.

17. Third-Party Services

StableWise may use third parties to provide:

• Website hosting
• Payment processing
• Fraud prevention
• Analytics
• Advertising
• Order fulfillment
• Shipping
• Customer support
• Communication services

We do not control every interruption, delay, error, or decision made by an independent third party.

However, the use of a third-party provider does not eliminate responsibilities that applicable law places on StableWise.

18. External Links

The StableWise website may contain links to websites operated by third parties.

External links are provided for convenience or additional information. Unless expressly stated, a link does not mean that StableWise owns, controls, sponsors, or endorses the third party.

StableWise is not responsible for the content, security, availability, privacy practices, or terms of an independent third-party website.

Review the third party’s policies before providing personal information or completing a transaction.

19. Website Availability

We make reasonable efforts to keep the website available and functioning correctly, but we do not guarantee uninterrupted, error-free, or completely secure access.

Access may be interrupted because of:

• Maintenance
• Updates
• Technical problems
• Cybersecurity incidents
• Service-provider outages
• Network failures
• Events beyond our reasonable control

We may modify, suspend, or discontinue website features when reasonably necessary, subject to existing orders and legal obligations.

20. Intellectual Property

The StableWise website and its original content—including text, graphics, layouts, logos, icons, photographs, designs, compilations, and software—are owned by or licensed to STOREVIA LIMITED and may be protected by copyright, trademark, and other intellectual-property laws.

Without prior written authorization, you may not:

• Copy or reproduce substantial website content
• Republish product descriptions or images
• Distribute or sell website materials
• Modify content for commercial use
• Scrape or systematically extract website data
• Remove ownership notices
• Use StableWise branding misleadingly
• Suggest an affiliation or endorsement that does not exist

Product names, trademarks, photographs, and other materials belonging to third parties remain the property of their respective owners.

21. Intellectual-Property Complaints

If you believe that content published on StableWise infringes your copyright, trademark, or other intellectual-property rights, contact:

Email: gtdkoteenoyr44@gmail.com

Please provide:

• Identification of the protected work or right
• Location of the disputed content
• Explanation of the alleged infringement
• Your contact information
• Evidence that you own or are authorized to act for the rights holder
• Any other information reasonably required to review the complaint

We may temporarily restrict or remove disputed content while reviewing a credible complaint.

22. Security Notice

StableWise uses reasonable administrative, technical, and organizational measures intended to protect website and customer information.

However, no internet transmission or electronic storage method is completely secure. Customers should:

• Use a strong and unique password
• Protect account credentials
• Avoid sending sensitive financial information by email
• Notify us of suspected unauthorized activity
• Confirm that communications originate from official StableWise contact information

StableWise will never ask you to provide your complete payment card number, account password, or online banking credentials by email or telephone.

23. Limitation of Liability

To the fullest extent permitted by applicable law, STOREVIA LIMITED and StableWise will not be liable for indirect, incidental, special, exemplary, or consequential loss arising from the use of the website or products, including loss of profits, revenue, data, business opportunity, or goodwill, where such loss was not reasonably foreseeable or may lawfully be excluded.

Where liability may legally be limited, our aggregate liability relating to a particular product or order will not exceed the amount paid for that product or order.

These limitations do not apply to the extent prohibited by law and do not exclude or restrict liability for:

• Fraud or fraudulent misrepresentation
• Willful misconduct
• Gross negligence where it cannot be excluded
• Death or personal injury caused by negligence where liability cannot be excluded
• Violation of non-waivable consumer rights
• Any liability that applicable law does not permit us to exclude or limit

24. Customer Responsibility

Customers are responsible for:

• Selecting an appropriate product
• Providing accurate order and delivery information
• Reviewing instructions and warnings
• Correct assembly and installation
• Safe storage, use, inspection, and maintenance
• Supervising animals where appropriate
• Complying with applicable local laws and regulations
• Discontinuing use when a product becomes damaged or unsafe
• Obtaining professional guidance when needed

This section does not transfer responsibility to the customer for a verified product defect, materially inaccurate product information, or another matter for which StableWise is legally responsible.

25. Mandatory Consumer Rights

Certain jurisdictions provide consumers with statutory warranties, guarantees, cancellation rights, refund rights, or other remedies.

Nothing in this Legal Notice, the Terms of Service, or another StableWise policy excludes, limits, or modifies a right or remedy that cannot lawfully be excluded, limited, or modified.

If a provision conflicts with mandatory applicable law, the mandatory law will apply to the extent of the conflict.

26. Governing Terms

This Legal Notice supplements our Terms of Service and other policies. It does not replace them.

Our Terms of Service contain additional provisions regarding:

• Contract formation
• Permitted use
• Payments
• Orders
• Liability
• Governing law
• Dispute resolution
• Termination
• Other legal matters

If this Legal Notice conflicts with an order-specific written term or mandatory law, the order-specific term or mandatory law will control to the applicable extent.

27. Changes to This Legal Notice

We may revise this Legal Notice to reflect changes in our products, website, operations, or legal obligations.

Changes will be posted on this page with an updated revision date.

The version applicable when an order was placed will generally continue to apply to that order unless a later version provides more favorable terms or applicable law requires otherwise.

28. Contact Information

Questions regarding this Legal Notice may be directed to:

StableWise
Website: https://stablewise.us
Email: gtdkoteenoyr44@gmail.com
Phone: +1 (936) 260-5549

Business Operator:

STOREVIA LIMITED
Unit 809, 8/F, Brill Plaza
84 To Kwa Wan Road
To Kwa Wan, Hong Kong

The address above is for business and legal correspondence. It is not a public store, customer pickup point, veterinary facility, or merchandise return address unless expressly confirmed otherwise in writing.